Manage real-time customer chats with visitor insights, canned responses, and multi-agent supervision for businesses
Manage real-time customer chats with visitor insights, canned responses, and multi-agent supervision for businesses
Speak with website visitors in real time with LiveChat.
The LiveChat Android application makes communication with website shoppers a breeze. Upon initiation of a chat, the application identifies the visitor and provides valuable information about where they're from and how long they've been on the page.
Users can easily manage chats and even supervise multiple agents engaging in live conversations. There's also a chat log to obtain information from a previous chat. For speed and efficiency, users can create and organize canned responses. Overall, the application makes it easy to connect with customers and answer questions in a timely manner.
